Preparation is the only part of a crisis you can control, and the only part most organisations skip. Most leaders assume they will know a crisis … [Read more...] about Why your organisation needs a crisis communications plan
communication
The University of Wollongong's marketing faculty recently invited me to contribute to its research on artificial intelligence in marketing education. … [Read more...] about As AI does more, your people skills are worth more
Your end of year message is your final punch for the year, the message that will stick in customer’s heads as they enjoy the holiday break. Deciding … [Read more...] about Thinking about your end of year message to clients? Here are our tips.
You know that feeling of being digitally stalked on Facebook when ads appear in your feed based on a recent online search? Well brace yourself, … [Read more...] about Facebook local awareness ads to give SMEs more bang for their advertising buck
We’ve all been in relationships where communication can be an issue, it goes with the territory—your partner just isn’t you. Communications experts … [Read more...] about 5 BIG stuff ups in communications history